Frequently asked questions

  • The frequency of pool servicing depends on several factors including pool usage, pool size, weather conditions, and the surrounding environment. Most residential pools need once per week service. For commercial pools, we offer one to five times per week service.

  • Our full pool service includes tasks such as skimming debris, vacuuming, brushing the pool walls and floor, emptying skimmer baskets and pump baskets, checking and adjusting water chemistry, inspecting equipment, and ensuring proper circulation and filtration.

  • If you would like to save some money, we offer chemical only pool service. This includes checking the chemical levels in your pool water, and adjusting them accordingly. You will need to remove the debris from the pool and baskets yourself.

  • Proper chemical balance is crucial for maintaining water clarity, preventing algae growth, and ensuring swimmer comfort and safety. Balanced chemicals also help protect pool equipment and surfaces from corrosion and damage.

  • Signs of a pool leak may include a drop in water level beyond normal evaporation, wet spots or puddles around the pool equipment, unusually high water bills, and air bubbles in the pump basket. If you suspect a leak, it's best to have professional inspection to accurately diagnose and repair the issue. Banzai Pools can help you with most of these symptoms.

  • Our pool repair services cover a wide range of issues including pump and filter repairs, plumbing leaks, heater malfunctions, tile and coping repairs, and equipment upgrades. Our experienced technicians can diagnose and fix most pool problems efficiently. We do not build pools or resurface pools, but can take care of almost any other needs you might have.

  • Yes, we specialize in pool renovation and remodeling projects to enhance the beauty, functionality, and value of your pool. Whether you're looking to update your pool's appearance, improve energy efficiency, or add new features, we have the expertise to bring your vision to life. We do not resurface pools or build pools, but can take care of almost anything else you have in mind.

  • Yes, our technicians are fully licensed, insured, and extensively trained to provide professional pool services. Your satisfaction and peace of mind are our top priorities.

  • Absolutely! We understand that every pool is unique. We offer customizable service plans to meet your specific requirements and budget, ensuring you receive the exact level of care your pool deserves. Contact us to go over your specific needs.

  • Absolutely! We provide one-time cleanings for special occasions, parties, or events. Contact us in advance, and we'll ensure your pool looks its best for your guests.

  • Contact us immediately! Whether it's a leak, strange noises from the equipment, or water clarity issues, our team is ready to address any concerns promptly. Early intervention can prevent minor problems from becoming major repairs.

  • Scheduling pool service with us is easy! Simply contact us through our website, phone, or email, and our friendly staff will assist you in setting up a convenient appointment time. We offer flexible scheduling options to accommodate your needs.